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Troubleshooting

  • Why is my GPS position wrong?
  • Why is my employee getting an out-of-bounds error when he or she is actually on-site?
  • Why can't I log in?
  • How do I end the shift of someone who forgot to clock out?
  • Why does it say my username and password combination is not correct when I try to log in?
  • Why am I seeing times that are off by a certain number of hours?
  • Why am I not getting notifications?
  • Why can't I see the check in button on the app?

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