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Mobile App

  • Why does it say my username and password combination is not correct when I try to log in?
  • How do I check in and out of my shift?
  • Do you have any video training on how to use the mobile app?
  • How do I use Check-in Tag (NFC) check-in?
  • How do I request supplies?
  • How do I register scan points?
  • How do I complete tasks?
  • How do I see and close issues?
  • Why am I being clocked out automatically?
  • Why am I not getting notifications?
  • How do I manually add time to an employee's time sheet?
  • How do I turn on location sharing on my mobile phone?
  • Why can't I check in or out?
  • How do I transfer equipment or an asset from one location to another?
  • How is the mobile app home screen changing?
  • How does the app work offline?
  • Why am I getting a no-show alert for an employee that is clocked in?

Categories

  • Assets and Equipment
  • Billing and Subscriptions
  • Integrations
  • Messaging
  • Mobile App
  • Checklists, Tasks, and Scan Points
  • Geofences
  • Inspections
  • Issues and Service Requests
  • Job Scheduling
  • Locations and Sub-locations
  • Shift Scheduling
  • Supplies
  • Time and Attendance
  • Troubleshooting
  • Users
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