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How do I see my schedule and jobs in the mobile app?

See your assigned shifts and scheduled work orders by date, or browse the locations you can access in List and Map.

Use MY JOBS to review your assigned shifts and scheduled work orders, choose a date, or find a location you can access.

Applies to: Cleaners, inspectors, supervisors, and managers. Your location access controls which locations can appear. Your modules control whether you see Schedule, Mine, All, and employee status details.

View Your Assigned Schedule

  1. Tap MY JOBS in the bottom navigation.
  2. Tap Schedule.
  3. Stay on Mine to see shifts and work orders assigned to you.
  4. Check the date shown at the top. Tap the calendar icon to start from another date.
  5. Scroll down to move through later days.
  6. Tap an assignment to open its location and available work tools.

Each schedule card can show the location, scheduled time and duration, and the shift or work-order description.

The calendar lets you choose a date up to one year before or after today. Schedule starts with the selected date and the following seven days, then can load through 14 days after the selected date as you scroll.

Understand Schedule, List, and Map

MY JOBS has up to three views:

  • Schedule shows scheduled shifts and work orders by day. It appears only when your modules include schedule or inspection viewing access.
  • List shows every location you can access in alphabetical order. A location can appear here even when you have no shift there on the selected date.
  • Map plots the same accessible locations. Select a marker or location card, then choose a scheduled item when one is listed.

The date at the top applies to all three views. In List, tap a time or description under a location to open that exact shift or work order. Tapping the location itself opens the location without selecting a scheduled item.

Use the search control at the top to narrow Schedule and List by location. In All, managers can also search by an assigned employee's name after assignment details load. Map continues to show all accessible locations.

When Mine and All Appear

Mine and All are inside Schedule; they are not filters for List or Map.

  • Mine shows only work assigned to you.
  • All shows scheduled work at locations you can access. It can also show assigned employee names and attendance statuses.

All appears only with broader scheduling permissions, including Schedule (Edit), Schedule (View Only), Schedule (Assign Only), or Jobs (Edit). If you only have cleaner-level access, you see Mine without All.

The Schedule tab itself requires schedule or inspection access, such as Schedule (Cleaner), Schedule (Edit), Schedule (View Only), Schedule (Assign Only), Inspections (Cleaner), or Inspections (View). If Schedule is hidden, you can still use List and Map for locations your account allows you to access.

Your administrator can change modules and location access. New access may not appear until the app syncs.

Use the Home Shortcuts

On HOME, these shortcuts serve different purposes:

  • Today's schedule opens MY JOBS for today. Users with manager scheduling access are taken to All; cleaner-level users remain on their own schedule. If your modules do not provide Schedule, the shortcut opens the available My Jobs views instead.
  • Your next shift is a check-in shortcut, not your full future schedule. It selects an assigned shift that is already in progress or starts within the next hour. If no assigned shift meets that rule, Home shows Check in instead.
  • Select a different location opens your available shift and location choices when you need something other than the suggested shift.

Use MY JOBS > Schedule whenever you need to plan beyond the next hour.

Open the Work Details

Tap a scheduled shift or work order to open its location. Main is always available, and Scan Points is also part of the location screen. Other tabs—such as Checklist, Issues, Assets, Inspection, Supplies, or work-order photos—appear only when the work type and your modules allow them.

Scheduled work orders can appear alongside shifts in MY JOBS. To browse work orders by open or closed status instead of by scheduled date, use MORE > Work Orders; that menu requires Jobs (View) or Jobs (Edit).

Troubleshooting

  • Your assignment is missing from Mine. Confirm the date at the top, then ask your scheduler to verify that you are assigned for that date and have access to the location.
  • Schedule is missing. Ask an administrator to check your schedule or inspection modules. List and Map do not prove that you have Schedule access.
  • You see "No Shifts." The selected date may have no recurring or one-time assignment for you. Managers can check All; cleaners should ask their scheduler to verify the assignment.
  • A location appears in List but not Mine. This is expected when you can access the location but are not assigned to a scheduled shift or work order there.
  • A recent change is not showing. Make sure the phone is online. If a circular refresh button appears in MY JOBS, tap it. If the data is still wrong, go to MORE > Sync, tap Sync, then return to MY JOBS.
  • A status differs from Who's working or the web app. Sync once. If the difference remains, ask a manager to verify the time entry in the web app rather than relying on the schedule status for payroll. Include the selected date, whether you used Mine or All, and the mobile app version when reporting the mismatch.