---
title: Mobile App | Clean Smarts Knowledge Base
description: Get to know our highly rated mobile app!
---

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1. [Clean Smarts Knowledge Base](https://support.cleansmarts.com/)
2. [Mobile App](https://support.cleansmarts.com/mobile-app)

# Mobile App

 Get to know our highly rated mobile app!

## Getting Started

- [How do I download the Clean Smarts mobile app?](https://support.cleansmarts.com/how-do-i-download-the-clean-smarts-mobile-app)
- [How do I use the Home screen and main tabs?](https://support.cleansmarts.com/how-do-i-use-the-home-screen-and-main-tabs)
- [How do I change the language in the mobile app?](https://support.cleansmarts.com/how-do-i-change-the-language-in-the-mobile-app)
- [Why don't I see a feature on the mobile app?](https://support.cleansmarts.com/why-dont-i-see-a-feature-on-the-mobile-app)
- [How do I log in to the Clean Smarts mobile app?](https://support.cleansmarts.com/how-do-i-log-in-to-the-clean-smarts-mobile-app)
- [How do I switch companies or accounts in the mobile app?](https://support.cleansmarts.com/how-do-i-switch-companies-or-accounts-in-the-mobile-app)

See less ▼

## Timekeeping

- [How do I view my hours and timesheet on the mobile app?](https://support.cleansmarts.com/how-do-i-view-my-hours-on-the-mobile-app)
- [How do I check in and out of my shift?](https://support.cleansmarts.com/how-can-i-check-in-and-out-of-my-shift)
- [Why can't I check in or out on the mobile app?](https://support.cleansmarts.com/why-cant-i-check-in-or-out-on-the-mobile-app)
- [How do I take a meal or break in the mobile app?](https://support.cleansmarts.com/how-do-i-take-a-meal-or-break-in-the-mobile-app)
- [How do managers add or correct a time entry from mobile?](https://support.cleansmarts.com/how-do-managers-edit-time-on-the-mobile-app)

## Geofences

- [How do I turn on location sharing for Clean Smarts?](https://support.cleansmarts.com/how-do-i-turn-on-location-sharing-for-clean-smarts)
- [Why was I clocked out automatically?](https://support.cleansmarts.com/why-was-i-clocked-out-automatically)
- [Why was a user able to clock in or out while off site?](https://support.cleansmarts.com/why-was-a-user-able-to-clock-in-or-out-while-off-site)

## Shifts, Jobs & Work Orders

- [How do I use work orders in the mobile app?](https://support.cleansmarts.com/how-do-i-use-work-orders-in-the-mobile-app)
- [How do I create or edit a shift in the mobile app?](https://support.cleansmarts.com/how-do-i-create-a-shift-in-the-mobile-app)
- [How do I see my schedule and jobs in the mobile app?](https://support.cleansmarts.com/how-do-i-see-my-schedule-in-the-mobile-app)
- [Why don't my shifts match the web app?](https://support.cleansmarts.com/why-dont-my-shifts-match-the-web-app)

## Checklists, Tasks, and Scan Points

- [How do cleaners check in when they are not assigned to a shift?](https://support.cleansmarts.com/how-can-cleaners-check-in-without-a-scheduled-shift)
- [How do I scan points (barcode/NFC) during my shift?](https://support.cleansmarts.com/how-do-i-use-scan-points-in-the-mobile-app)
- [How do I view location notes, photos, and details on mobile?](https://support.cleansmarts.com/how-do-i-view-location-notes-and-details-on-mobile)
- [How do I complete checklist tasks in the mobile app?](https://support.cleansmarts.com/how-do-i-complete-checklist-tasks-in-the-mobile-app)
- [How do I use Check-in Tag (NFC) check-in?](https://support.cleansmarts.com/how-do-i-use-check-in-tag-nfc-check-in)

## Issues and Service Requests

- [How do I view, update, and close issues on mobile?](https://support.cleansmarts.com/how-do-i-manage-issues-in-the-mobile-app)
- [How do I report an issue in the mobile app?](https://support.cleansmarts.com/how-do-i-report-an-issue-in-the-mobile-app)

## Inspections

- [How do I start and complete an inspection in the mobile app?](https://support.cleansmarts.com/how-do-i-complete-an-inspection-in-the-mobile-app)
- [Why is my inspection score missing or not uploading?](https://support.cleansmarts.com/why-is-my-inspection-score-missing-on-mobile)
- [How do I view past inspections on mobile?](https://support.cleansmarts.com/how-do-i-view-inspections-in-the-mobile-app)

## Supplies

- [How do I fulfill or update supply requests on mobile?](https://support.cleansmarts.com/how-do-i-manage-supply-requests-in-the-mobile-app)
- [How do I request supplies in the mobile app?](https://support.cleansmarts.com/how-do-i-request-supplies-in-the-mobile-app)

## Messaging and Notifications

- [How do I turn on push notifications for the Clean Smarts app?](https://support.cleansmarts.com/how-do-i-turn-on-push-notifications-for-clean-smarts)
- [How do I manage a group message on mobile?](https://support.cleansmarts.com/how-do-i-manage-group-messages-in-the-mobile-app)
- [How do I use Alerts in the mobile app?](https://support.cleansmarts.com/how-do-i-use-alerts-in-the-mobile-app)
- [How do I use Messages in the mobile app?](https://support.cleansmarts.com/how-do-i-use-messages-in-the-mobile-app)

## Manager Features

- [How do I create a location from the mobile app?](https://support.cleansmarts.com/how-do-i-create-a-location-in-the-mobile-app)
- [How do I manage assets in the mobile app?](https://support.cleansmarts.com/how-do-i-manage-assets-in-the-mobile-app)
- [How do I use Who's working and manage users on mobile?](https://support.cleansmarts.com/how-do-i-see-whos-working-in-the-mobile-app)
- [How do I clock in or out another employee from mobile?](https://support.cleansmarts.com/how-do-i-clock-in-other-employees-from-the-mobile-app)
- [How do I create a user in the mobile app?](https://support.cleansmarts.com/how-do-i-create-a-user-in-the-mobile-app)

## Offline, Sync & Troubleshooting

- [What should I try if the mobile app is stuck, slow, or showing errors?](https://support.cleansmarts.com/what-should-i-try-if-the-mobile-app-is-not-working)
- [How does Sync work in the Clean Smarts mobile app?](https://support.cleansmarts.com/how-does-sync-work-in-the-mobile-app)
- [Why does mobile time or status disagree with the web app?](https://support.cleansmarts.com/why-does-mobile-disagree-with-the-web-app)
- [How does the mobile app work offline?](https://support.cleansmarts.com/how-does-the-mobile-app-work-offline)
- [How does the app work offline?](https://support.cleansmarts.com/how-does-the-app-work-offline)

## Profile and Help

- [How do I update my profile in the mobile app?](https://support.cleansmarts.com/how-do-i-update-my-profile-in-the-mobile-app)
- [How do I send app feedback or get help from the mobile app?](https://support.cleansmarts.com/how-do-i-get-help-from-the-mobile-app)
- [How do employees use payroll or onboarding from the mobile app?](https://support.cleansmarts.com/how-do-employees-use-payroll-in-the-mobile-app)

## Training

- [Do you have any video training on how to use the mobile app?](https://support.cleansmarts.com/do-you-have-any-video-training-on-how-to-use-the-mobile-app)

- [Getting started](https://support.cleansmarts.com/getting-started)
- [Mobile App](https://support.cleansmarts.com/mobile-app#main-content)

    - [Getting Started](https://support.cleansmarts.com/mobile-app#getting-started)
    - [Timekeeping](https://support.cleansmarts.com/mobile-app#timekeeping)
    - [Geofences](https://support.cleansmarts.com/mobile-app#geofences)
    - [Shifts, Jobs & Work Orders](https://support.cleansmarts.com/mobile-app#shifts-jobs-work-orders)
    - [Checklists, Tasks, and Scan Points](https://support.cleansmarts.com/mobile-app#checklists-tasks-and-scan-points)
    - [Issues and Service Requests](https://support.cleansmarts.com/mobile-app#issues-and-service-requests)
    - [Inspections](https://support.cleansmarts.com/mobile-app#inspections)
    - [Supplies](https://support.cleansmarts.com/mobile-app#supplies)
    - [Messaging and Notifications](https://support.cleansmarts.com/mobile-app#messaging-and-notifications)
    - [Manager Features](https://support.cleansmarts.com/mobile-app#manager-features)
    - [Offline, Sync & Troubleshooting](https://support.cleansmarts.com/mobile-app#offline-sync-troubleshooting)
    - [Profile and Help](https://support.cleansmarts.com/mobile-app#profile-and-help)
    - [Training](https://support.cleansmarts.com/mobile-app#training)
- [Web Portal](https://support.cleansmarts.com/web-portal#main-content)

    - [Checklists, Tasks, and Scan Points](https://support.cleansmarts.com/web-portal#checklists-tasks-and-scan-points)
    - [Users](https://support.cleansmarts.com/web-portal#users)
    - [Custom Fields](https://support.cleansmarts.com/web-portal#custom-fields)
    - [Geofences](https://support.cleansmarts.com/web-portal#geofences)
    - [Inspections](https://support.cleansmarts.com/web-portal#inspections)
    - [Issues and Service Requests](https://support.cleansmarts.com/web-portal#issues-and-service-requests)
    - [Locations and Sub-locations](https://support.cleansmarts.com/web-portal#locations-and-sub-locations)
    - [Messaging](https://support.cleansmarts.com/web-portal#messaging)
    - [Pay Rates and Job Costing](https://support.cleansmarts.com/web-portal#pay-rates-and-job-costing)
    - [Shifts and Scheduling](https://support.cleansmarts.com/web-portal#shifts-and-scheduling)
    - [Supplies](https://support.cleansmarts.com/web-portal#supplies)
    - [Time and Attendance](https://support.cleansmarts.com/web-portal#time-and-attendance)
    - [Translation](https://support.cleansmarts.com/web-portal#translation)
    - [Work Orders](https://support.cleansmarts.com/web-portal#work-orders)
    - [Assets and Equipment](https://support.cleansmarts.com/web-portal#assets-and-equipment)
    - [Billing and Subscriptions](https://support.cleansmarts.com/web-portal#billing-and-subscriptions)
    - [Integrations](https://support.cleansmarts.com/web-portal#integrations)
    - [Payroll](https://support.cleansmarts.com/web-portal#payroll)
- [Customer Portal](https://support.cleansmarts.com/customer-portal#main-content)

    - [Getting Started](https://support.cleansmarts.com/customer-portal#getting-started)
    - [Completed Work](https://support.cleansmarts.com/customer-portal#completed-work)
    - [Quality](https://support.cleansmarts.com/customer-portal#quality)
    - [Service Requests](https://support.cleansmarts.com/customer-portal#service-requests)
    - [Messages](https://support.cleansmarts.com/customer-portal#messages)
    - [Supplies](https://support.cleansmarts.com/customer-portal#supplies)
    - [Notifications](https://support.cleansmarts.com/customer-portal#notifications)

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