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How do I restore an archived user?

To restore an archived user, follow these steps:

  1. Go to the Users page. At the top of the page, click the "Active" switch to show Inactive users.
  2. Click on the three-dot menu next to the user whose access you want to restore.
  3. Click the Unarchive button to restore this user's access.

Note: you will need to reassign the user's shifts and inspections after restoring the account.

Note: If you are being billed by user and month, restoring an archived user will update the following month's invoice by a pro-rated amount of the monthly per-user price.