---
title: Customer Portal | Clean Smarts Knowledge Base
description: "Help for building clients on Clean Smarts web and mobile: login, completed work, quality, service requests, messages, supplies, and alerts."
---

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1. [Clean Smarts Knowledge Base](https://support.cleansmarts.com/)
2. [Customer Portal](https://support.cleansmarts.com/customer-portal)

# Customer Portal

 Help for building clients on Clean Smarts web and mobile: login, completed work, quality, service requests, messages, supplies, and alerts.

## Getting Started

- [How do I find my way around Clean Smarts?](https://support.cleansmarts.com/how-do-i-find-my-way-around-clean-smarts)
- [What can I do in Clean Smarts as a customer?](https://support.cleansmarts.com/what-can-i-do-in-clean-smarts-as-a-customer)
- [Why can't I log in, or why don't I see my building?](https://support.cleansmarts.com/why-cant-i-log-in-or-why-dont-i-see-my-building)
- [How do I sign in on the web or the mobile app?](https://support.cleansmarts.com/how-do-i-sign-in-on-the-web-or-the-mobile-app)

## Completed Work

- [How do I review scan-point visits for my location?](https://support.cleansmarts.com/how-do-i-review-scan-point-visits-for-my-location)
- [How do I see completed tasks and photos for my building?](https://support.cleansmarts.com/how-do-i-see-completed-tasks-and-photos-for-my-building)

## Quality

- [How do I get notified when a cleaner does not show up?](https://support.cleansmarts.com/how-do-i-get-notified-when-a-cleaner-does-not-show-up)
- [How do I view ratings for my building?](https://support.cleansmarts.com/how-do-i-view-ratings-for-my-building)
- [How do I view inspection scores for my location?](https://support.cleansmarts.com/how-do-i-view-inspection-scores-for-my-location)

## Service Requests

- [How do I report a problem and track it until it is fixed?](https://support.cleansmarts.com/how-do-i-report-a-problem-and-track-it-until-it-is-fixed)
- [How do I add photos or notes to a service request?](https://support.cleansmarts.com/how-do-i-add-photos-or-notes-to-a-service-request)

## Messages

- [How do I message my cleaning company?](https://support.cleansmarts.com/how-do-i-message-my-cleaning-company)

## Supplies

- [How do I request supplies for my location?](https://support.cleansmarts.com/how-do-i-request-supplies-for-my-location)
- [How do I fulfill a supply request my cleaning company sent me?](https://support.cleansmarts.com/how-do-i-fulfill-a-supply-request-my-cleaning-company-sent-me)

## Notifications

- [How do I turn on notifications from my cleaning company?](https://support.cleansmarts.com/how-do-i-turn-on-notifications-from-my-cleaning-company)

- [Getting started](https://support.cleansmarts.com/getting-started)
- [Mobile App](https://support.cleansmarts.com/mobile-app#main-content)

    - [Getting Started](https://support.cleansmarts.com/mobile-app#getting-started)
    - [Timekeeping](https://support.cleansmarts.com/mobile-app#timekeeping)
    - [Geofences](https://support.cleansmarts.com/mobile-app#geofences)
    - [Shifts, Jobs & Work Orders](https://support.cleansmarts.com/mobile-app#shifts-jobs-work-orders)
    - [Checklists, Tasks, and Scan Points](https://support.cleansmarts.com/mobile-app#checklists-tasks-and-scan-points)
    - [Issues and Service Requests](https://support.cleansmarts.com/mobile-app#issues-and-service-requests)
    - [Inspections](https://support.cleansmarts.com/mobile-app#inspections)
    - [Supplies](https://support.cleansmarts.com/mobile-app#supplies)
    - [Messaging and Notifications](https://support.cleansmarts.com/mobile-app#messaging-and-notifications)
    - [Manager Features](https://support.cleansmarts.com/mobile-app#manager-features)
    - [Offline, Sync & Troubleshooting](https://support.cleansmarts.com/mobile-app#offline-sync-troubleshooting)
    - [Profile and Help](https://support.cleansmarts.com/mobile-app#profile-and-help)
    - [Training](https://support.cleansmarts.com/mobile-app#training)
- [Web Portal](https://support.cleansmarts.com/web-portal#main-content)

    - [Checklists, Tasks, and Scan Points](https://support.cleansmarts.com/web-portal#checklists-tasks-and-scan-points)
    - [Users](https://support.cleansmarts.com/web-portal#users)
    - [Custom Fields](https://support.cleansmarts.com/web-portal#custom-fields)
    - [Geofences](https://support.cleansmarts.com/web-portal#geofences)
    - [Inspections](https://support.cleansmarts.com/web-portal#inspections)
    - [Issues and Service Requests](https://support.cleansmarts.com/web-portal#issues-and-service-requests)
    - [Locations and Sub-locations](https://support.cleansmarts.com/web-portal#locations-and-sub-locations)
    - [Messaging](https://support.cleansmarts.com/web-portal#messaging)
    - [Pay Rates and Job Costing](https://support.cleansmarts.com/web-portal#pay-rates-and-job-costing)
    - [Shifts and Scheduling](https://support.cleansmarts.com/web-portal#shifts-and-scheduling)
    - [Supplies](https://support.cleansmarts.com/web-portal#supplies)
    - [Time and Attendance](https://support.cleansmarts.com/web-portal#time-and-attendance)
    - [Translation](https://support.cleansmarts.com/web-portal#translation)
    - [Work Orders](https://support.cleansmarts.com/web-portal#work-orders)
    - [Assets and Equipment](https://support.cleansmarts.com/web-portal#assets-and-equipment)
    - [Billing and Subscriptions](https://support.cleansmarts.com/web-portal#billing-and-subscriptions)
    - [Integrations](https://support.cleansmarts.com/web-portal#integrations)
    - [Payroll](https://support.cleansmarts.com/web-portal#payroll)
- [Customer Portal](https://support.cleansmarts.com/customer-portal#main-content)

    - [Getting Started](https://support.cleansmarts.com/customer-portal#getting-started)
    - [Completed Work](https://support.cleansmarts.com/customer-portal#completed-work)
    - [Quality](https://support.cleansmarts.com/customer-portal#quality)
    - [Service Requests](https://support.cleansmarts.com/customer-portal#service-requests)
    - [Messages](https://support.cleansmarts.com/customer-portal#messages)
    - [Supplies](https://support.cleansmarts.com/customer-portal#supplies)
    - [Notifications](https://support.cleansmarts.com/customer-portal#notifications)

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