How are inspection scores calculated?

The total score you see when you complete an inspection is the cumulative total of the scores given for each of the items in the checklist over the total possible score.

Clean Smarts Default Scoring

By default, each item or task on the inspection is rated using Clean Smarts' three-level score:

• 5 points out of 5 for "Exceeds Expectations", shown with a green smiley face.
• 3 points out of 5 for "Meets Expectations", shown with a yellow check mark.
• 1 point out of 5 for "Below Expectations", shown with a red frown face.
• 0 points out of 0 for "N/A", shown with a grey circle (items marked as "N/A" do not count toward the total possible score).

Imagine you have five tasks in your inspection. Three of the items are "Exceeds Expectations". One of the items is "Below Expectations". The final item is "N/A". The total score for the inspection in this case is 5+5+5+1 or 16. The denominator is 20. It is not 25 because the item marked as "N/A" does not add to the denominator. So the final score would be 16 out of 20 or 80 percent. 

Create Custom Scoring Templates

You can create your own scoring weights and values if you don't like the Clean Smarts defaults. See the related help article on how to create custom scoring templates. 

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