How do I set up public feedback using QR codes?

QR codes allow customers and tenants to scan and report issues at specific locations within your building in real time.

Steps to create QR codes for feedback

1. Navigate to the location where you want to create QR codes:

   • Option 1: Click your profile in the bottom left corner, go to Manage Locations, and select the location.

   • Option 2: Use the search bar at the top left (or press Ctrl+K) and type the location name.

2. Go to the Scope of Work tab.

3. Select the checkbox for the sub-location where you want to place QR codes.

4. Click the checkbox Batch Options > Print QR Codes.

5. The QR codes will display, showing the specific location for each code. 

Customizing QR codes

If you have the Expert plan, you can customize the QR codes:

• Add your company logo
• Change the branding colors

Using the QR codes

1. Print the QR codes (you can print them on stickers for easy placement).

2. Place them in strategic areas where you want feedback (bathrooms, common areas, etc.).

3. When scanned, the QR code opens a form where customers or tenants can submit issues.

4. Your cleaners and supervisors receive the feedback in real time and can address issues immediately.
   
   

    

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