How do I view and close issues?
You can view, close, and reopen issues reported at your locations from the web app.
Steps to view and close issues
-
Go to Quality in the left-hand menu.
-
Select Issues.
-
Choose which issues to view:
-
Specific Location: View issues for one location only.
-
All Locations: View all open issues across your company.
-
-
Click on the issue you want to close.
-
Click the Close Issue button.
The issue will be automatically closed.
Viewing closed issues
At the top of the issues list, you can switch between:
- Open Issues: Currently active issues
- Closed Issues: Issues that have been resolved
Reopening an issue
If you need to reopen a closed issue:
- Go to Closed Issues.
- Click on the issue you want to reopen.
- Click Reopen Issue.
The issue will move back to your open issues list.