--- title: How do I create or edit a shift in the mobile app? description: Learn how managers create a shift in the Clean Smarts mobile app, choose schedule and pay settings, assign cleaners, and edit shifts on the web. --- [Skip to content](https://support.cleansmarts.com/how-do-i-create-a-shift-in-the-mobile-app#main-content) [![](https://support.cleansmarts.com/hs-fs/hubfs/cleansmarts_logo_white_med.png?width=320&height=110&name=cleansmarts_logo_white_med.png)](https://www.cleansmarts.com/) Open main navigation Close main navigation - [Contact us](mailto:support@cleansmarts.com) [Contact us](mailto:support@cleansmarts.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Clean Smarts Knowledge Base](https://support.cleansmarts.com/?hsLang=en-us) 2. [Mobile App](https://support.cleansmarts.com/mobile-app?hsLang=en-us) 3. [Shifts, Jobs & Work Orders](https://support.cleansmarts.com/mobile-app?hsLang=en-us#shifts-jobs-work-orders) # How do I create or edit a shift in the mobile app? ## Create a one-time or repeating shift in the Clean Smarts mobile app, then assign cleaners separately. Edit existing shifts in the web app. Managers can create a shift from the field without opening the web app. The mobile form creates the shift schedule; assigning cleaners is a separate step. **Applies to:** Managers who see **New shift** or **Create shift**. The app shows this option to users with **Schedule (Edit)** or **Locations (Edit)**. **Schedule (Assign Only)** and **Schedule (View Only)** do not provide the create option. --- ### Before You Start - Connect to the internet. Creating a shift sends it directly to Clean Smarts and is not saved as an offline change. - Decide whether the shift happens once or repeats. The form defaults to **Weekly**, Monday through Friday, starting today. - Have the location, check-in and checkout times, pay code, and pay-rate rules ready. - Remember that **Cleaners per shift** sets how many cleaners the shift needs. It does not select or assign anyone. --- ### Create a Shift 1. Open **HOME**, tap the **+** button, and select **New shift**. - You can also open **MY JOBS**, tap the **+** in the header, and select **Create shift**. 2. Tap **Select location**, then choose the location where the work will happen. 3. Select a **Frequency**: - Choose **Once** for a one-time shift. - Choose **Daily**, **Weekly**, **Monthly**, or **Yearly** for repeating work. 4. Enter a **Description**. 5. Set the **Checkin time**, **Checkout time**, and **Start date**. The mobile date picker allows today through 12 months from today. 6. Complete the recurrence fields that appear: - For **Daily**, set **Every x days**. - For **Weekly**, select the **Day of week** choices and set **Every x weeks**. - For **Monthly**, set **Every x months** and **Week**. - For **Yearly**, select the **Month**. 7. Enter **Cleaners per shift**, from 1 to 12. 8. Select a **Paycode ID**, or leave **No pay code** selected. 9. Review the optional controls: - **Prevent off hours check in** stops check-ins outside the allowed shift window. - **Enable payrate override** uses the **Pay rate** on this shift instead of an assigned cleaner's normal rate. 10. Tap **Create shift**. When the shift is saved, the app displays **Successfully created new shift** and returns to the previous screen. **Important:** A repeating shift created on mobile has no end-date field. Review open-ended recurrences in the web calendar. --- ### Assign a Cleaner Creating the shift does not add it to a cleaner's personal schedule. 1. Open **MY JOBS** and select a date when the new shift occurs. 2. Open the shift's location. 3. On **Main**, expand **Assignments**. 4. Tap the person-with-plus icon beside the shift. 5. Select a cleaner and choose the assignment date. 6. Choose **This date only** or **This date and in the future**. Assigning or unassigning cleaners requires **Schedule (Edit)** or **Schedule (Assign Only)**. **Schedule (View Only)** is not enough. If the new shift is not visible yet, open **MORE \> Sync**, tap **Sync**, and check the date again. --- ### Edit an Existing Shift The mobile app does not provide an edit form for an existing shift's times, recurrence, pay code, pay rate, or check-in rules. Use the Clean Smarts web calendar to change those settings, end a repeating shift, review conflicts, or make bulk schedule changes. You can still assign or unassign cleaners from mobile when your role permits it. --- ### Troubleshooting - **New shift or Create shift is missing.** Ask an administrator to confirm that your role has **Schedule (Edit)** or **Locations (Edit)**. Sync or sign in again after a module change. - **Create shift is disabled.** Select a location, enter a description, set both times and a start date, and complete the fields for the selected frequency. - **The wrong days are selected.** The form starts as a weekly Monday-through-Friday shift. Choose **Once** for one date or review the selected weekdays before creating it. - **A cleaner cannot see the shift.** **Cleaners per shift** does not assign anyone. Assign the cleaner under **Assignments**, then have them use **MORE \> Sync** if needed. - **The shift has the wrong pay settings.** Correct it in the web app before the cleaner works it. **Enable payrate override** can replace the cleaner's normal rate for this shift. - **The app reports an error.** Confirm the phone is online, review the required fields, and try again. --- - [Getting started](https://support.cleansmarts.com/getting-started?hsLang=en-us) - [Mobile App](https://support.cleansmarts.com/mobile-app?hsLang=en-us#main-content) - [Getting Started](https://support.cleansmarts.com/mobile-app?hsLang=en-us#getting-started) - [Timekeeping](https://support.cleansmarts.com/mobile-app?hsLang=en-us#timekeeping) - [Geofences](https://support.cleansmarts.com/mobile-app?hsLang=en-us#geofences) - [Shifts, Jobs & Work Orders](https://support.cleansmarts.com/mobile-app?hsLang=en-us#shifts-jobs-work-orders) - [Checklists, Tasks, and Scan Points](https://support.cleansmarts.com/mobile-app?hsLang=en-us#checklists-tasks-and-scan-points) - [Issues and Service Requests](https://support.cleansmarts.com/mobile-app?hsLang=en-us#issues-and-service-requests) - [Inspections](https://support.cleansmarts.com/mobile-app?hsLang=en-us#inspections) - [Supplies](https://support.cleansmarts.com/mobile-app?hsLang=en-us#supplies) - [Messaging and Notifications](https://support.cleansmarts.com/mobile-app?hsLang=en-us#messaging-and-notifications) - [Manager Features](https://support.cleansmarts.com/mobile-app?hsLang=en-us#manager-features) - [Offline, Sync & Troubleshooting](https://support.cleansmarts.com/mobile-app?hsLang=en-us#offline-sync-troubleshooting) - [Profile and Help](https://support.cleansmarts.com/mobile-app?hsLang=en-us#profile-and-help) - [Training](https://support.cleansmarts.com/mobile-app?hsLang=en-us#training) - [Web Portal](https://support.cleansmarts.com/web-portal?hsLang=en-us#main-content) - [Checklists, Tasks, and Scan Points](https://support.cleansmarts.com/web-portal?hsLang=en-us#checklists-tasks-and-scan-points) - [Users](https://support.cleansmarts.com/web-portal?hsLang=en-us#users) - [Custom Fields](https://support.cleansmarts.com/web-portal?hsLang=en-us#custom-fields) - [Geofences](https://support.cleansmarts.com/web-portal?hsLang=en-us#geofences) - [Inspections](https://support.cleansmarts.com/web-portal?hsLang=en-us#inspections) - [Issues and Service Requests](https://support.cleansmarts.com/web-portal?hsLang=en-us#issues-and-service-requests) - [Locations and Sub-locations](https://support.cleansmarts.com/web-portal?hsLang=en-us#locations-and-sub-locations) - [Messaging](https://support.cleansmarts.com/web-portal?hsLang=en-us#messaging) - [Pay Rates and Job Costing](https://support.cleansmarts.com/web-portal?hsLang=en-us#pay-rates-and-job-costing) - [Shifts and Scheduling](https://support.cleansmarts.com/web-portal?hsLang=en-us#shifts-and-scheduling) - [Supplies](https://support.cleansmarts.com/web-portal?hsLang=en-us#supplies) - [Time and Attendance](https://support.cleansmarts.com/web-portal?hsLang=en-us#time-and-attendance) - [Translation](https://support.cleansmarts.com/web-portal?hsLang=en-us#translation) - [Work Orders](https://support.cleansmarts.com/web-portal?hsLang=en-us#work-orders) - [Assets and Equipment](https://support.cleansmarts.com/web-portal?hsLang=en-us#assets-and-equipment) - [Billing and Subscriptions](https://support.cleansmarts.com/web-portal?hsLang=en-us#billing-and-subscriptions) - [Integrations](https://support.cleansmarts.com/web-portal?hsLang=en-us#integrations) - [Payroll](https://support.cleansmarts.com/web-portal?hsLang=en-us#payroll) - [Customer Portal](https://support.cleansmarts.com/customer-portal?hsLang=en-us#main-content) - [Getting Started](https://support.cleansmarts.com/customer-portal?hsLang=en-us#getting-started) - [Completed Work](https://support.cleansmarts.com/customer-portal?hsLang=en-us#completed-work) - [Quality](https://support.cleansmarts.com/customer-portal?hsLang=en-us#quality) - [Service Requests](https://support.cleansmarts.com/customer-portal?hsLang=en-us#service-requests) - [Messages](https://support.cleansmarts.com/customer-portal?hsLang=en-us#messages) - [Supplies](https://support.cleansmarts.com/customer-portal?hsLang=en-us#supplies) - [Notifications](https://support.cleansmarts.com/customer-portal?hsLang=en-us#notifications) [![](https://support.cleansmarts.com/hs-fs/hubfs/cleansmarts_logo_white_med.png?width=320&height=110&name=cleansmarts_logo_white_med.png)](https://www.cleansmarts.com/) Copyright © 2026, Clean Smarts